Shipping and Returns

Orders are processed at the same day and shipped the same day, not including weekends and holidays.

If you are a customer in Florida, you will usually receive your order within 24-48 hours of shipping so there is no need to choose Next Day, 2nd Day nor 3 Day Select.

Cutoff Day
Please note that the cutoff time for same day shipping is 3:00pm EST.

Shipping
– We ship to all 50 states and U.S. territories including military postal addresses and international.
– PO boxes orders will be shipped via USPS only.

Please take in consideration once package leaves our hands it is completely out of our control. We guarantee that you package will leave our facility the same day of the purchase.

International Orders
Please note that due to inconsistencies in customs and duties from each country, we cannot assume responsibility for taxes, import fees or unexpected issues related to your delivery. If you are unsure whether an item can ship to your country, it is the customer responsibility to contact customs and get necessary verification.

Also, international order has been held or lost at customs or your local postal facility; unfortunately, we cannot issue a refund or a replacement.

Delivery
– Any orders that come in after this time will be processed the next business day.
– Do not count as one of the days in transit. We do not offer Saturday delivery due to the high cost.
– Any order requesting Friday at 3:00pm EST, will be shipped on Monday.
– USPS service can also vary in transit times (usually within 5-7 business days). Also note that transit times for priority class are NOT guaranteed. For more information, please visit USPS Priority Website.

Tracking orders
– Check your order online:
If you have a Shop Formulas account, click “My account” on the top of our website and log in and click the “order” tab.
– Check your tracking number visiting USPS Tracking Information

Return
– Free Returns is available to delivery addresses in the 50 states of the United States only, including Alaska and Hawaii.

– Free Returns is available to APO/FPO addresses when using a United States zip code only. Additional geographic shipping restrictions may apply to particular products.

– If you’re not satisfied with your purchase, return the eligible product(s) in new and unworn condition in the original packaging for a full refund in accordance with our returns policy. We do not refund the original shipping fees, however.

– All product packaging and certificates of authenticity, grading, and appraisal must be returned with the product. Any product(s) returned without original documentation will be rejected. Any product(s) that have been resized, damaged or otherwise altered after delivery will not be accepted for return.

– Eligible product(s) must be returned using a trackable shipping method. Please contact our Customer Service at info@sfusa.net

– Shop Formulas will process your return and issue a full refund with no deduction for return shipping after receiving your return of the eligible product(s). If your return is not a result of an Shop Formulas error, we will not refund the original shipping fees. If you return product(s) that are ineligible for free returns with product(s) that are eligible for free returns, Shop Formulas may deduct the shipping costs for the ineligible products(s) from your refund amount in accordance with Shop Formulas’s general returns policy. In addition, some special product, order, or handling fees may still apply.

– Ship to the return address indicated on the shipping label. If you do not have your packing slip, please indicate the order number, enclose in the package and send the package to the following address:

Shop Formulas / ATTN: RMA
12030 SW 129th Court #107
Miami, FL 33186

– Please contact us to info@sfusa.net with detail messages including your order number and one of our specialist will get in contact if you.

all orders over $120.00 will require signature verification. Please take this into consideration when placing your order.